You can pay your bill online at https://pay.softtelpay.com You will need the 7 digit access code to get started. This code is located on your bill. You may also call our office to request the access code. You will then be asked for your account number. This is the 8 digit account number shown on your bill. You may also call our office to request your account number. The SoftTelPay website will guide you through the payment process. There is a fee for this service and you will be shown the fee amount before authorizing the payment.